![]() ![]() In Firefox, if you don't see the menu bar, press Alt. If you're unsure what browser version you're using, from the Help menu or your browser's menu, select About. If you don't see instructions below for your specific version or browser, search your browser's Help menu for "clear cache". If the instructions below don't exactly match what you see, you may need to update your web browser to the latest version. ![]() If this doesn't work, follow the appropriate instructions below. For desktop browsers, to quickly open menus used to clear your cache, cookies, and history, ensure that the browser is open and selected, and press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac).Then, do the same with the Services tab in System Configuration-reenable services one by one until you find the culprit.Try to re-enable the startup apps individually or in small groups and rebooting until you find out which is the culprit. If Edge opens now but didn't after a normal restart, one of the startup apps you disabled is preventing it from opening. When it comes back up, try to run Microsoft Edge. Close Task Manager to return to System Configuration, and click OK.You'll need to remember which items you disable, so it might be useful to write them down. Select each Enabled startup item and click Disable.Select the Startup tab in Task Manager (if you're using Windows 11, it's the odometer icon).Click the Startup tab and select Open Task Manager.Check the box next to "Hide all Microsoft services" and select Disable All. X Trustworthy Source Microsoft Support Technical support and product information from Microsoft. ![]()
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